Located in Malta, Casoola is a relatively new online casino that has been making waves in the industry since its launch. The brand promises to deliver an exceptional gaming experience with a vast selection of games from top-notch software providers.
Brand Overview
Casoola was founded in 2020 by a team of experienced professionals who have a deep understanding of the online gambling market. The company is licensed and regulated by the Malta Gaming Authority (MGA), ensuring that all players can enjoy their games with casoola casino peace of mind. Casoola has quickly established itself as a reputable brand, thanks to its commitment to providing top-notch services to its customers.
The casino’s website design is sleek and modern, making it easy for new users to navigate through various sections. The color scheme is dominated by shades of blue and white, creating a cool and calming atmosphere that invites players to indulge in the gaming experience. Upon visiting the site, users are greeted with a warm welcome message that promises a «sizzling hot gaming experience.»
Registration Process
The registration process at Casoola is quick and straightforward, requiring only basic information such as name, email address, password, and date of birth. New players can register for free and start playing immediately after completing the sign-up process.
During the registration process, users will be asked to agree to the terms and conditions and choose their preferred currency (Euros or British Pounds). Once registered, new users are required to provide a valid identification document (such as passport, driver’s license, or national ID) for verification purposes. The identity check is an essential security measure that helps prevent underage gaming and money laundering.
Account Features
After completing the registration process, players can access their account features by logging in with their email address and password. From within the dashboard, users have control over various aspects of their accounts, including deposit options, bonuses, wagering requirements, game history, and withdrawal requests.
Casoola’s user interface is simple and intuitive, making it easy for new users to find what they need without feeling overwhelmed by complex menus or sub-menus.
Bonuses
New players at Casoola can enjoy a generous welcome bonus of up to €1,000 in the form of 10 deposit bonuses. The minimum deposit required to qualify for each bonus is €20. Each deposit bonus carries a specific wagering requirement (40x), which means that users must spend €800 before they are eligible to withdraw winnings associated with the given bonus.
The welcome bonus is divided into three levels:
- Level 1: First-time deposit of at least €20, resulting in a 100% bonus up to €150
- Level 2: Second deposit of at least €30, yielding a 50% match-up reward up to €200
- Level 3: Third deposit of at least €40, generating a 25% bonus worth up to €250
Additionally, Casoola offers regular promotions and loyalty rewards for its existing players.
Payments and Withdrawals
Casoola supports several payment methods, including:
- Credit/debit cards (Visa Mastercard)
- Bank transfer services (Trustly, Sofort, etc.)
- Electronic wallets (Skrill, Neteller)
Deposit options are instant, while withdrawal requests typically take between 24-72 hours to be processed.
The minimum deposit amount is €10, and the maximum daily deposit limit stands at €5,000 per user account.
Withdrawal Fees
Casoola imposes a small fee on all withdrawals (2% of the requested amount). This charge applies only once per withdrawal period. Additionally, there may be additional fees associated with specific payment methods or countries’ regulations.
Game Categories
The gaming library at Casoola includes an extensive selection of slots, table games, live dealer tables, and progressive jackpots from top-tier providers like NetEnt, Microgaming, Play’n GO, Evolution Gaming, and many more.
Some notable game titles include:
- Slots: Starburst, Book of Dead, Mega Joker, Twin Spin Deluxe
- Table Games: European Roulette, American Blackjack, Baccarat Squeeze
- Live Dealer Games: Live Roulette, Live Blackjack, Live Baccarat
The overall library boasts over 3000+ games from various software providers.
Software Providers
Casoola partners with several leading game developers to provide players with the best possible experience:
- NetEnt (Net Entertainment) – slots and table games
- Microgaming (MGM Interactive Ltd.) – slots, poker, bingo, roulette and blackjack
- Play’n GO (PlaynGO Limited) – mobile-friendly slot machines
- Evolution Gaming (Evolution AB) – live dealer casino games
By choosing these top-tier software providers, Casoola ensures its gaming portfolio is both engaging and trustworthy.
Mobile Version
Casoola’s website has been optimized for various devices, ensuring that users can access the platform seamlessly across different mobile operating systems. Players can log in to their account using their smartphone or tablet device by going directly to casoola.com from their mobile browser.
The touch-screen interface offers an enjoyable gaming experience with features tailored specifically for handheld devices:
- Simplified menu navigation
- Fast loading of game content and pages
Device Compatibility
Casoola supports multiple mobile platforms, including but not limited to iOS (6 or higher) and Android (4.0 and later).
Security and License
The Malta Gaming Authority grants licenses that meet international gaming standards for fairness, randomness, security, and responsible gaming.
To comply with MGA regulations, Casoola adheres to secure practices by protecting sensitive information through advanced encryption technology:
- Secure Socket Layer (SSL) protocol protects data exchange
- Payment method details are stored in an encrypted database
Additionally, the company engages third-party auditors like eCOGRA and TST (Technical Systems Testing) for ongoing monitoring of game performance.
Customer Support
Help is always just a click away at Casoola with their efficient support team reachable through various channels:
- Live Chat – For urgent queries
- Email support@casoola.com – For more detailed assistance or non-urgent questions.
- Contact Form – Users can submit contact information, question description and subject preference for assistance
Response times are generally within a few minutes via live chat.
Multilingual Support
Casoola’s customer support service is available in multiple languages to cater to international users:
- English
- French
- Spanish